Frequently Asked Questions

We answer your IPTV Questions.

GENERAL QUESTIONS

If you have any questions regarding our IPTV service then check out our frequently asked questions which should answer most of your IPTV-related questions.

What is IPTV?

IPTV stands for Internet Protocol Television, which is the online transmission of regular TV channels and pay TV channels over the Internet. On Esclussiva you can watch all the best premium channels for a fraction of the price.

After Subscribing, What Will I Receive?

You Will Receive An M3u Link, As Well As An Xtream API That Includes Your Username, Password, And Portal URL.

Does Your Service Work On Any Country?

Certainly, Yes. No Matter On Which Country You Reside, You Can Subscribe And Use Our Service.

How Many Devices Can I Use At The Same Time ?

You Can Install Our Service Into Multiple Devices But You Can Only Have One Device Online At A Time. If You Need To Use Them At The Same Time Please Get The 2 Devices Package. Please Contact Us If You Need To Use More Devices.

What Guarantees Do You Offer For Your Service?

We Offer The Most Reliable IPTV Service In The World, And We Are Always Doing Our Best To Provide A High Quality Of Service. If There Is A Problem With Your Subscription ( Channel Not Working, Subscription Not Working, You Have A Problem In Setupping Your Subscription… ) We Are Always Provide Support.
Also, We Guarantee A Full Support For 24h/7.

Do I need an Android box to receive IPTV subscriptions on my TV?

If your TV is not a Smart TV, then you absolutely need an Android box to benefit from an IPTV subscription.
If you have a Smart TV, simply install the Smart IPTV app from your TV store and provide us with the mac address displayed on the app and we will install the IPTV subscription on your TV remotely.

How do I install my IPTV Subscription?

After completing your IPTV subscription payment, we will send you an IPTV installation email with your access rights and IPTV subscription installation instructions for all media (Smart IPTV / Box android / Ordi / Mac / Smartphone / Apple TV) / Tablet / iPad / Mag)

When will my IPTV subscription take effect?

The subscription takes effect from the moment you receive your activation credentials in the email.
Example:
Haley signed up for a three-month subscription at 11:55 PM on February 17 and received the activation voucher at 00:10 am on February 18. Haley’s subscription will be available from 00:10 am on February 18th for the next 3 months.

Is Your IPTV Subscription Compatible With My Application?

Our IPTV Subscriptions Are Compatible With All Types Of Devices And Applications.

If You Have Any Questions After Purchasing Your Subscription, Our Agent Will Contact You To Provide Comprehensive Assistance.

What is the speed of watching TV in IPTV?

For proper TV viewing, a connection speed of 10 Mbps is required to watch IPTV channels in Full HD and 4K. For IPTV channels in SD, a speed of 6 Mb/s is sufficient.

What Payment Options Do You Accept?

We Accept Paypal And Credit Card.

Satisfaction or refund

We Always Say That, If You Are Worried About The Quality Of Our Service, Please Buy A 24h IPTV Trial At 1.99£ And Check It For 24h, And Then If You Feel That It’s Good Enough, Then Try To Buy Service From Us.

Whatever, We Offer A Full Refund Within 7 Days As It Mentioned In Our Plans.

We Hardly Recommend You To Test Our Service Before Purchase, So That We Don’t Have To Face Any Refund Request As Well.

What Guarantees Do You Offer For Your Service?

We Offer The Most Reliable IPTV Service In The World, And We Are Always Doing Our Best To Provide A High Quality Of Service. If There Is A Problem With Your Subscription (Channel Not Working, Subscription Not Working, You Have A Problem In Setupping Your Subscription… ) We Are Always Provide Support. And During The Refund Time If You Didn’t Like The Service We Provide Full Refund.

We Guarantee A Full Support For 24h/7.

What If The Server Is Not Working On My Device?

It Is Very Rare For This To Happen, And Even If It Does We Can Provide You With A Different Type Of Server.

Even If Both Servers Don’t Work, We’ll Refund Your Money. Don’t Worry About That!

What are the advantages of Esclussiva?

We’ve earned a reputation as the best IPTV service because we offer the widest selection of channels and VOD at unbeatable prices and quality!

Get ready for a viewing experience like no other!

If you’re still spending your money on cable packages, limited streaming services or watching low-quality programming from illegal online streaming sites, get ready to be amazed at what our IPTV subscription will offer you.

Once you subscribe to Esclussiva, you’ll have access to more than 16,000 live US/UK and international TV channels from around the world, movies on demand, complete series and more. The best part? These channels are of impeccable quality, including 4K running on all Smart TVs, Android and other devices.

HOW SECURE IS MY PERSONAL INFORMATION?

We Adhere To The Highest Industry Standards To Protect Your Personal Information When You Checkout And Purchase.

Your Credit Card Information Is Encrypted During Transmission Using Secure Socket Layer (SSL) Technology, Which Is Widely Used On The Internet For Processing Payments.

Your Credit Card Information Is Only Used To Complete The Requested Transaction And Is Not Subsequently Stored.

Need Additional Help? You Can Contact Us Here : support@esclussiva.Com